Question 1

How does receipt scanning work?

Accepted Answer

Point your camera at a grocery receipt and haul uses AI-powered OCR to identify every item. Each item is matched against trusted food databases (USDA, OpenFoodFacts, FatSecret) to pull full nutritional data including calories, macros, and micronutrients.

Question 2

What food databases does haul use?

Accepted Answer

haul searches USDA FoodData Central, OpenFoodFacts, and FatSecret to find the best nutritional match for your items. For branded products, barcode scanning provides exact nutrition labels.

Question 3

How accurate is the calorie and macro tracking?

Accepted Answer

Nutritional data comes from established food databases and product labels, so it's generally very accurate for standard items. AI estimates for receipt items are approximations — you can always edit any food log entry to adjust the values.

Question 4

How do AI Chef Meals work?

Accepted Answer

haul analyzes what's in your pantry and suggests restaurant-quality meals you can make with ingredients you already have. Each suggestion includes a full nutritional breakdown and uses AI to generate recipes tailored to your dietary preferences.

Question 5

How do squads work?

Accepted Answer

Create a squad and invite friends with a share code. Squad members can see who's logging, cheer each other on, and compete on a weekly leaderboard. It's accountability made fun.

Question 6

How do subscriptions work?

Accepted Answer

haul offers a free tier with core features and a premium subscription for advanced features like AI meal suggestions and detailed insights. Subscriptions are managed through Apple In-App Purchases. You can manage or cancel anytime in your Apple ID settings.

Question 7

How do I delete my account?

Accepted Answer

You can delete your account directly in the app by going to Profile > Delete Account. This permanently removes all your data within 48 hours. You can also request deletion via email from our Delete Account page.

Question 8

Does haul work with Apple Health?

Accepted Answer

Yes! haul can read your steps, active calories, and exercise minutes from Apple Health, and write your nutrition data back. This is entirely optional and can be enabled or disabled in Profile settings.

Question 9

Is my data private?

Accepted Answer

Absolutely. We never sell your data. All data is stored with row-level security, meaning only you can access your own data. HealthKit data stays on your device and is never sent to our servers. See our Privacy Policy for full details.

Question 10

What is the Nutrition Score?

Accepted Answer

Your Nutrition Score is a weekly rating (0-100) that evaluates your overall diet quality based on macro balance, micronutrient coverage, food variety, and consistency. It helps you see the big picture beyond just calories.

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